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Dial 988 for Help

What is 988?

The 988 Lifeline provides free and confidential support for people in distress, 24/7. It is also a resource to help you identify and support a friend, family member, neighbor, patient, or client who you think may be at risk. In North Dakota, 988 is operated by FirstLink.

  • Anyone can reach out to 988 on behalf of themselves; someone they know, care about, or love; or someone they serve as a part of their professional role.

  • 988 is not only for those experiencing a suicidal crisis. Anyone who is experiencing any sort of emotional distress should call, text, or chat 988.

  • To connect immediately with a trained Spanish-speaking crisis counselor, text “Ayuda” to 988.

  • 988 features resources for different populations such as LGBTQI+ communities, veterans, youth, American Indian and Alaska Natives, and more.

Does using the 988 Lifeline really help?
  • Yes! Numerous studies have shown that most Lifeline callers are significantly more likely to feel less depressed, less suicidal, less overwhelmed, and more hopeful after speaking to a trained crisis counselor.

  • Almost 98% of people who call, chat, or text the 988 Lifeline get the crisis support they need and do not require additional services in that moment.

  • The 988 Lifeline counselors are trained to help reduce the intensity of the situation for the person seeking help and connect them to additional local resources, if needed, to support their wellbeing.

How is 988 different from 211?

In North Dakota, FirstLink responds to both 988 and 211 calls. 988 counselors provide support for people in mental health-related distress. On the other hand, 211 provides health and social service assistance information and referrals. The coordination of 988 and 211 is important to help ensure an all-inclusive approach regardless of which number a person dials first.

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